Privacy policy
To learn about how we utilize your personal information that is obtained through this website, our privacy policy is outlined below.
To learn about how we utilize your personal information that is obtained through this website, our privacy policy is outlined below.
Clarify Group Inc. (“Clarify”) is committed to protecting the privacy rights of all persons with whom it deals. We are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy (“Privacy Policy”) covers Clarify’s handling, use, and disclosure of information collected from you through the use of our website and in the ordinary course of business.
Clarify’s website is a business-to-business (“B2B”) online forum and is directed exclusively at customers purchasing services in connection with the operation of businesses and industry associations. The services offered by Clarify are not intended for direct consumers. As a result, Clarify treats all personal information (as defined herein) covered by this Privacy Policy, including information about visitors to our website, as pertaining to individuals acting in their capacity as business/association representatives, rather than in their personal capacity. However, if during the course of providing services Clarify receives: (1) consumer personal information; or (2) B2B data treated as personal information under any law, this Privacy Policy describes how we process such information.
Clarify also follows the Guidelines established by the Canadian Research Insights Council (CRIC)/ESOMAR International Code on Market, Opinion, Social Research and Data Analytics.
Clarify is accountable for all personal information under its care and control. Personal information generally includes any factual or subjective information, recorded or not, about an identifiable individual including, age, name, ID numbers, income, ethnic origin, or data about consumer transactions or preferences. Clarify’s Privacy Officer is designated as the person responsible for the Privacy Policy and for the personal information received by Clarify. The Privacy Officer can be reached by email at info@clarifygroup.com or by telephone at 1-888-667-6414. Any questions relating to Clarify’s handling of personal information should be directed to our Privacy Officer.
In order to provide our services and products and to facilitate the operation of our website, we may collect personal information from you. This information may include but is not limited to: your name, your email address, phone number, as well as your interests and preferences.
Clarify is required to collect and use personal information in order to provide its services and products, to administer and process surveys, for quality assurance checks, for other marketing activities, including e-newsletters. As a result, personal information may be collected when you use our website.
Your IP address, your computer’s operating system, the browser type and language are automatically collected each time you use the website. Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited. Other information such as your name, address, and email address is collected in order to allow us to identify and contact users.
The website will also use cookies to keep track of your activities and behaviour while on the website. When you visit the website, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. This data processing is carried out on the basis of our legitimate interest to better tailor our online presence to our visitors’ interests and the technology used by them (device and browser types), to analyse and optimise the Website’s functions and the efficiency of advertising measures. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies, to indicate when a cookie is being sent and when a cookie should be deleted.
We do not sell your personal information to third parties. We will share your personal information with third parties only in the ways that are described in this Privacy Policy.
From time to time, Clarify may provide personal information to third parties who administer our products and services, including marketing services and surveys.
In all cases, Clarify limits the amount and type of information collected to that which is necessary to meet the purposes described above. In general, the personal information collected by Clarify is used in an aggregated manner to provide insights to Clarify and its clients on market requirements. Clarify undertakes to keep all personal information it collects strictly confidential. All information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion. Clarify will only retain personal information for the duration of its intended use or as otherwise required by law.
Clarify does not sell, rent, loan, trade, or lease any personal information collected, as well as any information that personally identifies you or allows us to connect you to any third parties who are not involved in our relationship with you.
In the event of a transaction including the sale of some or all of Clarify, personal information will generally be one of the transferred business assets and, this, will become subject to a different privacy policy.
We may also disclose your personal information as required by law to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may at times share with you news, products, and events. In order to share with you, Canada’s anti-spam legislation (CASL) requires us to obtain your consent to receive electronic communications. When you provide us with your email address, we will then assume we have your consent to email you (unless you say otherwise). However, to ensure you want to receive our helpful emails, our emails will also have an “unsubscribe” option at the bottom. In addition, from time to time, we may ask you to confirm your consent to receive our emails.
Clarify may contain links to, or advertisements about, non-Clarify websites. Other sites may also reference, advertise, or link to Clarify’s website. Clarify does not endorse or sponsor other websites, is not responsible for the privacy practices or the content of non-Clarify websites, expressly disclaims any statements or assertions made on such websites, and denies all liability associated with your use of, and the content on, such other websites and advertisements. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through other websites. We encourage you to be aware of when you leave Clarify’s website and to read the privacy policies of each and every website that you visit.
Our site may include Social Media Features, such as the Google Plus, LinkedIn, Facebook Like button, Pinterest and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.
Social Media Features and Widgets are either hosted by a third-party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
All employees of Clarify, Clarify suppliers, shippers and service or information providers who need to have access to your personal information in order to assist us in providing you with the products and services you have requested, understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended. Clarify will only provide personal information to third parties on an “as needed” basis and provided that such parties agree to be bound by Clarify’s Privacy Policy. We have also established physical and systems safeguards, along with proper processes, to protect personal information from unauthorized access or use.
The website is not intended for children under 13 years of age. However, if a parent or guardian of a child who is under 13 years of age discovers that personal information of such child has been submitted to Clarify through the website without the parent’s or guardian’s consent, Clarify will use commercially reasonable efforts to remove such information from the website and servers at the parent’s or guardian’s request. To request the removal of such personal information, the parent or guardian must contact Clarify’s Privacy Officer as set forth in the Accountability Section, and provide all information requested by Clarify to assist it in identifying the personal information to be removed.
Clarify also makes every effort to keep all personal information it holds, including contact information and financial information, accurate, complete, and current. Clarify will update any changes to personal information when received. If Clarify holds personal information about an individual which can be established by the individual to be inaccurate, Clarify will take reasonable steps to correct it.
By using Clarify’s website and its services you consent to the uses indicated in this Privacy Policy. Should you choose, at any time, to withdraw your consent please immediately contact Clarify’s Privacy Officer in writing to advise of this decision.
If Clarify requires personal information for a new purpose, it will seek consent for such new use.
If you have any questions regarding the personal information held by Clarify, you should, in writing, contact Clarify’s Privacy Officer. Clarify will respond to any written requests within 30 days of receiving written notice. Clarify will keep records of enquiries and/or objections and will document their resolution. Clarify will conduct all investigations in a timely, fair and impartial manner.
In order to use certain parts of the website you may need to create an account and provide certain information including your name, business name, business addresses, business phone number, other contact information, and business orders. Based on your unique account, we may collect information about your use of the website features and Clarify services (whether or not you provide your user ID each time) and we may associate this information with other information that has been provided/collected.
Clarify reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such changes on the Privacy page of the website. Clarify will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.
January 2025